Information about the calming room and the simplified entry path
On the grounds of the former Auschwitz I camp, in Block 13, where the exhibition “The Extermination of the Sinti and Roma” is presented, there is a calming room. It is a specially designated space that provides visitors with a safe environment for calming down, rest, and emotional or sensory recovery. It is a sensory-neutral setting where one can temporarily withdraw from stimuli and regain a sense of calm.
The room is available during the Museum’s opening hours, without the need to make a prior request and without time limits. There is no need to explain or justify your presence—the room is open to anyone who needs it at a given moment.
Access to Block 13 is via four steps. The room itself is located on the ground floor, to the right of the entrance, and is marked with a sign reading “Calming Room.”
The room is not locked, and designated Museum staff may enter it at any time.
For safety reasons, the room is equipped with a system that signals when it is opened, as well as an emergency button that can be used to call for assistance in case of discomfort or distress.
Visitors using the calming room are kindly asked to familiarize themselves with the rules for its use, which are available via the link below and on-site in the room.
Regulations for using the calming room.
Any questions regarding the use of the calming room can be directed to the accessibility coordinator at:
Additionally, the Auschwitz-Birkenau Memorial has introduced a special access path through the Visitor Service Center, along with an associated security procedure.
This path has been created with the needs of visitors on the autism spectrum and those who are sensory-sensitive in mind. Its purpose is to minimize stress and sensory overload caused by noise, large crowds, or waiting in lines.
The path enables:
- entry to the Memorial site through the Visitor Service Center while avoiding crowds and queues,
- a calmer start to the visit,
- reduced sensory stimuli.
To use this path, please inform the Museum Security staff or the RECEPTION desk of your need.
This path is available only to individual visitors holding valid, named entry passes.
