Work of the Museum in connection with the presence of coronavirus in the world
Due to the decision of the government to close all museums and cultural institutions in Poland we inform that the Auschwitz Memorial is closed until further notice. No correspondence will be conducted and no telephone and on-site information will be provided. All matters that you send us via e-mail will be dealt with after the closure of the Museum is over. We kindly ask for your understanding in these difficult circumstances.
The Museum will refund the payments for guided tours booked within the period of closure (from March 12). There is no possibility of booking a visit for the future dates. Due to the number of bookings made, the waiting time for e-mail information and the refund may be extended.
In a message to the directors of cultural institutions, the Ministry of Culture and Heritage informed that "the primary objective now is to limit the spread of SARS-CoV-2 and ensure the safety of people."
Furthermore, we advise keeping track of information related to the basic principles of infection prevention available on the website of the Polish Chief Sanitary Inspectorate (www.gis.gov.pl), the World Health Organization (www.who.int) or other national sanitary and epidemiological institutions.
Further information will be published on our website